7gamewin Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and 7gamewin ("the Platform," "we," "us," or "our") governing your access to and use of the website located at 7gamewin.co and all associated services, games, applications, and content (collectively, the "Service").

By accessing the 7gamewin platform in any manner — including browsing the website, registering an account, logging in, depositing funds, placing bets, claiming bonuses, or using customer support — you acknowledge that you have read and understood these Terms and agree to be legally bound by them.

These Terms apply to all users of the Service, including registered account holders and unregistered visitors. Certain features of the Service are available only to registered and verified account holders. These Terms should be read in conjunction with the 7gamewin Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and 7gamewin.

If you do not accept these Terms in full, you are not authorised to use the 7gamewin platform and must exit the website immediately.

To register and maintain an account at 7gamewin, you must satisfy all of the following eligibility requirements at the time of registration and at all times during which your account remains active:

• Age: You must be at least twenty-one (21) years of age, as required by PAGCOR for participation in all licensed online gambling activities in the Philippines.
• Jurisdiction: You must be physically located in a jurisdiction where online gambling is lawful at the time you place a bet or access the Service.
• Legal Capacity: You must have the full legal capacity to enter into a binding agreement. You must not be acting under duress or under any legal disability that would affect your ability to contract.
• Not Self-Excluded: You must not have voluntarily self-excluded from 7gamewin or from any other PAGCOR-licensed gambling platform in a manner that would prohibit your participation.
• Accurate Information: All registration information provided must be truthful, current, and complete. You undertake to update your account information promptly if any details change.
• Single Account: You may hold only one (1) active 7gamewin account at any given time. Multiple account registrations are a material breach of these Terms.

7gamewin reserves the right to decline any registration application at its sole discretion without being required to provide a reason. Approval of registration does not constitute a waiver of 7gamewin's right to subsequently close an account if eligibility requirements are found not to have been met at the time of registration.

In compliance with PAGCOR licensing requirements and the Republic Act No. 9160 (Anti-Money Laundering Act), as amended, 7gamewin is required to verify the identity of all account holders prior to processing withdrawals and may request verification at any stage of the account relationship.

Verification ("KYC" — Know Your Customer) requires the submission of the following documentation, which must be valid and government-issued:

• A valid primary government-issued photo identification document. Accepted documents include: Philippine National ID (PhilSys Card), Philippine Passport, Driver's Licence issued by LTO, SSS ID, GSIS ID, Unified Multi-Purpose ID (UMID), Voter's ID, or PRC ID.
• Proof of address issued within the last three (3) months (e.g., utility bill, bank statement, or barangay certificate) where required by 7gamewin's compliance team.
• Proof of payment method ownership (e.g., screenshot of the GCash account showing your registered name and mobile number matching the 7gamewin account).

7gamewin may request enhanced due diligence documentation for accounts with higher transaction volumes or as required by applicable law. Until verification is satisfactorily completed, 7gamewin reserves the right to suspend withdrawal privileges, restrict gameplay, or place the account on administrative hold.

All documents submitted for KYC purposes are processed and stored in accordance with the 7gamewin Privacy Policy and applicable Philippine data protection law.

You are solely responsible for maintaining the confidentiality and security of your 7gamewin account credentials, including your username and password. You must not share your login details with any other person, including family members, and must take all reasonable steps to prevent unauthorised access to your account.

• You must select a strong and unique password for your 7gamewin account and must not reuse passwords from other websites or services.
• You are strongly encouraged to enable two-factor authentication (2FA) on your account, which links access to your registered Philippine mobile number.
• You must notify 7gamewin's customer support immediately if you suspect that your account has been accessed without your authorisation or that your credentials have been compromised.
• 7gamewin will never ask for your password via email, live chat, or any other communication channel. Any communication claiming to be from 7gamewin and requesting your password should be treated as fraudulent.

7gamewin shall not be liable for any losses suffered as a result of unauthorised account access where such access was caused by the account holder's failure to maintain adequate security of their credentials, including password sharing or failure to secure their registered mobile device.

7gamewin reserves the right to temporarily suspend an account if unusual login activity is detected, for the protection of the account holder. In such cases, identity re-verification may be required before access is restored.

7gamewin accepts deposits via the following payment methods available to Philippine account holders: GCash, PayMaya, Bank of the Philippine Islands (BPI), Banco de Oro (BDO), Metrobank, Visa, Mastercard, and InstaPay. The availability of specific payment methods may vary and is subject to change without prior notice.

• Currency: All account balances, transactions, and payouts at 7gamewin are denominated in Philippine Peso (PHP / ₱).
• Minimum Deposit: The minimum deposit amount is ₱100. Minimum and maximum amounts may vary by payment method and are subject to change.
• Processing Time: GCash and PayMaya deposits are credited to your 7gamewin account balance instantly upon successful payment confirmation. Bank transfer processing times may vary.
• Deposit Source: All deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited.
• No Interest: 7gamewin does not pay interest on deposited funds held in your account balance, regardless of the duration of the deposit.
• Failed Transactions: 7gamewin is not responsible for deposit transactions that fail due to errors with the payment provider. Contact customer support with your transaction reference if a deposit is not credited within the expected processing time.

Deposits made to 7gamewin are intended solely for the purpose of participating in the games and services offered by the platform. 7gamewin reserves the right to decline deposits it has reasonable grounds to believe are sourced from unlawful activities.

Withdrawal requests at 7gamewin are subject to the following conditions and processing terms:

• Verification Prerequisite: Successful completion of KYC verification (Section 3) is required before any withdrawal is processed. 7gamewin reserves the right to withhold withdrawal processing pending the satisfactory completion of identity verification.
• Matching Identity: Withdrawals may only be made to a payment account registered in the same name as the 7gamewin account holder, as verified through KYC documentation. Transfers to third-party accounts are prohibited.
• Minimum Withdrawal: The minimum withdrawal amount is ₱200. Maximum withdrawal amounts and daily limits apply and are displayed in the account withdrawal section.
• Processing Times: GCash and PayMaya withdrawals are typically processed within fifteen (15) minutes of approval. Bank transfer withdrawals are processed within one (1) to three (3) banking business days. VIP account holders receive priority withdrawal processing.
• Bonus Wagering: Funds derived from bonus credits may not be withdrawn until all applicable wagering requirements have been met in full, as specified in the relevant bonus terms.
• Verification Delays: Additional verification checks may be required for large withdrawal amounts or where 7gamewin's compliance team has identified activity requiring enhanced due diligence. 7gamewin will notify you of any such requirements.

7gamewin reserves the right to delay or decline a withdrawal request pending investigation where there is reasonable suspicion of fraud, money laundering, or breach of these Terms. In such cases, 7gamewin will comply with all applicable PAGCOR and AMLC reporting requirements.

7gamewin offers various promotional bonuses to both new and existing account holders from time to time. All bonuses are subject to the following general terms, in addition to any specific terms communicated with the individual promotion:

• Wagering Requirements: Bonus funds are subject to wagering requirements, which must be met in full before any winnings derived from bonus funds can be withdrawn. Wagering requirements, minimum odds, eligible games, and time limits are specified in each promotion's individual terms.
• One Bonus at a Time: Unless explicitly stated otherwise in the promotion terms, only one active bonus may be held in your account at a time. Accepting a new bonus while an existing bonus is active may result in the existing bonus being forfeited.
• Eligibility: 7gamewin reserves the right to determine eligibility for any promotion at its sole discretion. Bonuses are for personal use only and may not be transferred between accounts.
• Abuse: 7gamewin actively monitors for bonus abuse, including but not limited to: matched betting strategies designed to systematically extract bonus value, use of multiple accounts to claim the same bonus, collusion between accounts, and any other conduct inconsistent with genuine recreational gameplay. Detection of bonus abuse may result in account suspension and forfeiture of all bonus-related winnings.
• Expiry: Unclaimed and unused bonus credits expire at the end of the promotional period specified. Expired bonuses will be automatically removed from your account balance without compensation.

7gamewin reserves the right to modify, suspend, or cancel any promotion at any time. In the event of any conflict between these general bonus terms and the specific terms of an individual promotion, the individual promotion terms shall prevail.

All games offered by 7gamewin are governed by specific game rules that are accessible within each game interface. These game-specific rules form part of the overall agreement between you and 7gamewin.

• Game Fairness: All casino games at 7gamewin use independently certified Random Number Generator (RNG) technology or, in the case of live dealer games, real physical game equipment operated by trained human croupiers. Return-to-Player (RTP) percentages are as specified by each game provider.
• Betting Limits: Minimum and maximum bet limits apply to all games. These limits are displayed within the game interface and may differ between game categories, individual tables, and VIP account tiers.
• Malfunctions: In the event of a technical malfunction that interrupts a game in progress, 7gamewin reserves the right to void the affected round and return stakes to the account holder. Incomplete rounds resulting from connectivity failures on the user's side do not automatically entitle the user to a stake refund.
• Disconnections: 7gamewin is not responsible for losses incurred as a result of interrupted internet connectivity, power failure, or hardware issues on the user's end during an active game session.
• Errors: In the event of a manifest error in odds, payout calculations, or game displays — including software errors — 7gamewin reserves the right to void affected bets and correct account balances accordingly. 7gamewin will not honour payouts that result from obvious errors regardless of whether the account balance has already been credited.

The following activities are strictly prohibited at 7gamewin and constitute a material breach of these Terms. Any user found to have engaged in prohibited activities is subject to immediate account suspension, forfeiture of balances, and referral to relevant authorities where appropriate:

• Registering more than one (1) account, whether under the same or different identity details.
• Providing false, misleading, or fraudulent information at the time of registration or during any subsequent KYC or compliance verification process.
• Using the platform while physically located in a jurisdiction where online gambling is prohibited under applicable law.
• Using automated software, bots, scripts, or artificial intelligence tools to place bets, exploit game mechanics, or gain an unfair advantage over other players or the platform.
• Colluding with other players or with platform staff to gain an unfair advantage in any game.
• Exploiting software bugs, errors, or vulnerabilities — including but not limited to glitches in jackpot mechanics or bonus systems — to obtain funds to which you are not legitimately entitled.
• Using the 7gamewin platform for money laundering, structuring of transactions to avoid BSP or AMLC reporting thresholds, or any other activity in violation of Republic Act No. 9160 or any other applicable Philippine law.
• Charging back deposits made via credit card, PayMaya, or any other payment method after those funds have been wagered.
• Allowing or facilitating access to your account by a third party, including through credential sharing.
• Using the 7gamewin platform for any commercial purpose other than personal recreational gambling.

Suspension and Closure by 7gamewin. 7gamewin reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Reasonable suspicion of fraud, money laundering, identity theft, or collusion.
• Failure to complete KYC verification within a reasonable period after a request has been made.
• Account activity inconsistent with legitimate recreational gambling.
• A court order, PAGCOR directive, or other legally binding instruction requiring account restriction or closure.
• Non-activity: accounts with no login activity for a continuous period of twelve (12) months may be designated inactive. 7gamewin will notify you at your registered contact details prior to taking any action on an inactive account.

Voluntary Closure by Account Holder. You may request the closure of your 7gamewin account at any time by contacting customer support. Upon receipt of a valid closure request, 7gamewin will close the account and process any verified positive balance to your registered payment method, subject to the completion of any pending wagering requirements and standard KYC checks.

Effect of Closure. Upon account closure, all pending bonuses, bonus balances, and promotional credits are immediately forfeited. Your gameplay history, transaction records, and personal data will be retained by 7gamewin in accordance with the Privacy Policy and applicable data retention requirements under Philippine law.

7gamewin is committed to providing a safe and responsible gaming environment for all Filipino players. The following responsible gaming provisions are part of these Terms and reflect 7gamewin's obligations under its PAGCOR licence:

• Age Verification: 7gamewin enforces a strict 21+ age requirement and uses KYC verification to confirm the age of all account holders before processing withdrawals. Suspected underage accounts will be suspended pending verification.
• Responsible Gaming Tools: All verified account holders may access deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion tools directly from their account settings without requiring a support request.
• Self-Exclusion: Players who wish to exclude themselves from 7gamewin temporarily or permanently may do so through the account settings or by contacting customer support. During a self-exclusion period, 7gamewin will take reasonable steps to prevent the excluded account from being accessed, including blocking login attempts and declining to send promotional communications.
• PAGCOR Responsible Gaming Resources: 7gamewin supports and directs players experiencing gambling-related difficulties to PAGCOR's responsible gaming programme. Further information on responsible gaming resources in the Philippines is available through PAGCOR's official channels.

Gaming at 7gamewin is intended as a form of entertainment. If you believe your gaming behaviour has become problematic, please visit the 7gamewin Responsible Gaming page for self-assessment tools and support options.

To the fullest extent permitted under applicable Philippine law, 7gamewin's liability to you in respect of any single claim or series of related claims arising from your use of the Service shall be limited to the total amount deposited by you in the twelve (12) months preceding the event giving rise to the claim, excluding any bonus funds.

7gamewin shall not be liable for any of the following, whether arising in contract, tort, negligence, or otherwise:

• Indirect, incidental, special, consequential, or punitive damages of any kind.
• Loss of profits, loss of revenue, loss of business opportunity, or loss of goodwill.
• Losses arising from the use of the Service on a mobile device over a network for which roaming, data, or connectivity charges apply.
• Losses arising from service interruptions, maintenance periods, or technical failures outside 7gamewin's reasonable control.
• Losses arising from the actions or omissions of third-party game providers, payment processors, or other third parties.
• Losses arising from unauthorised account access where such access resulted from the user's failure to maintain adequate account security.

Nothing in these Terms excludes 7gamewin's liability for fraud, gross negligence, wilful misconduct, or any liability that cannot be excluded or limited under applicable Philippine law, including any consumer protection rights you may have under Republic Act No. 7394.

All content available on the 7gamewin platform — including but not limited to the website design, layout, graphics, logos, text, game software, game assets, data, databases, source code, and all associated intellectual property — is owned by or licensed to 7gamewin and is protected under applicable Philippine and international intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 7gamewin platform solely for your personal, non-commercial recreational gaming purposes. This licence does not permit you to:

• Copy, reproduce, modify, adapt, translate, or create derivative works from any part of the 7gamewin platform or its content.
• Distribute, publicly display, publicly perform, or transmit any part of the 7gamewin platform or its content.
• Reverse engineer, decompile, or disassemble any software or technology used in or associated with the 7gamewin platform.
• Use 7gamewin's brand name, logo, trademarks, or service marks in any manner without prior written authorisation.

Any unauthorised use of 7gamewin intellectual property constitutes a breach of these Terms and may result in account closure and legal action.

7gamewin collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and should be read alongside them. By using the Service, you consent to the collection and use of your personal data as described in the Privacy Policy.

7gamewin's handling of personal data complies with the requirements of Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, as administered by the National Privacy Commission of the Philippines.

Your personal data will be used for account management, identity verification, payment processing, compliance with PAGCOR and AMLC requirements, fraud prevention, customer support, and service improvement purposes. 7gamewin will not sell your personal data to third parties for marketing purposes. For full details on data collection, use, retention, and your data subject rights under Philippine law, please refer to the 7gamewin Privacy Policy.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

Informal Resolution. In the event of any dispute arising from your use of the 7gamewin platform, you are encouraged to contact 7gamewin's customer support team in the first instance. 7gamewin is committed to resolving all complaints fairly and efficiently. Customer support is available 24/7 via live chat in Filipino and English.

PAGCOR Dispute Resolution. Where a dispute cannot be resolved informally between you and 7gamewin, either party may refer the matter to PAGCOR for resolution through its established dispute resolution mechanisms for licensed online gaming operators.

Courts. In the event that a dispute proceeds to formal legal proceedings, the parties agree to submit to the exclusive jurisdiction of the appropriate courts of the Republic of the Philippines.

7gamewin reserves the right to amend, update, or replace these Terms & Conditions at any time at its sole discretion. When material changes are made, 7gamewin will notify registered account holders via the email address or mobile number associated with their account, and will display a notice on the platform indicating that the Terms have been updated.

The date of the most recent revision will be reflected in the "Last Updated" notice at the top of this page. Your continued use of the 7gamewin platform following the effective date of any amendments constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must stop using the Service and may close your account in accordance with Section 10.

It is your responsibility to check these Terms periodically for changes. 7gamewin encourages you to review the Terms whenever you log in to ensure you are aware of the current version.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any other aspect of the 7gamewin Service, please contact our customer support team using the following details:

• Live Chat: Available 24/7 through the chat function on the 7gamewin website. Support is available in Filipino and English.
• Email: [email protected] (plain text — not a clickable link). Response time is typically within 24 hours.
• Responsible Gaming: For responsible gaming concerns, including self-exclusion requests, please visit the Responsible Gaming page or contact support directly.

7gamewin's registered office and complete legal entity details are available upon written request through customer support, in compliance with applicable disclosure requirements.